During Visits - PreferredWhen possible, please plan ahead to ask for your medication refills during your appointment, e.g., for the next 12 months during your preventative visit. That way, your chart will have an accurate list of your medications and their refill history, and you can review each medicine, as well as check interactions and side effects.
Refills Outside of Visits - if you mustIf you must refill your medication outside of your visit, please route all prescription refill requests through your pharmacy. Electronic refill requests through pharmacies are handled much more rapidly, accurately, and efficiently by us.
Please allow three business days for pharmacy refills to go through the system.
Any refill requests by fax, phone calls, or voice messages will take longer, and are more error prone.
DenialsPlease note that you cannot refill a medication without a visit if we have not prescribed it before, or if it is a controlled substance.
Some medications need to be monitored, and the numbers of their refills may be limited.
If you have not been seen for a long time, we may not be able to continue to refill medications for you indefinitely. In general, expect to visit us at least once a year.
Controlled substances are also called Scheduled Substances and are controlled by the federal Drug Enforcement Administration (DEA). Schedule II controlled substances "have a high potential for abuse which may lead to severe psychological or physical dependence", and include narcotic pain killers and stimulants. Schedule III controlled substances "have a potential for abuse less than substances in Schedules I or II and abuse may lead to moderate or low physical dependence or high psychological dependence", and include sleeping pills and tranquilizers.
Control Substance RefillsWe do not refill controlled substances outside of visits.
Schedule II substances such as narcotic pain killers and stimulants do not have any refills, and must be prescribed during a vist.
Schedule III substances such as tranquilizers and sleeping pills may have limited refills, but there are severe restrictions limiting the concurrent prescriotion of these substances with Schedule IIs.
Long Term Control Substance UseWe do not acccept new patients for long term controlled substance prescriptions, especially for pain killers. If you have such needs, you should see a specialist that fits your needs. Any existing patient who develops long term needs for such substances will be referred to specialists.